ServiceNow Managed Services

 We can always advise you on the best ways to tackle your challenges, be it uncertainty in mapping your needs to ServiceNow functionality, a process malfunction or difficulties in expanding ServiceNow to more areas across your enterprise. We have the technical skills to overcome these challenges

 We can help at any stage of your ServiceNow project. Our implementation services cover platform implementation from scratch, enhancement of your existing platform functionality, integrations (e.g., with IT infrastructure management tools, email services, CRM systems) as well as migration projects (from basic-functionality ticketing tools or legacy ITSM systems). 

Gennetx can render you technical aid in making ServiceNow meet your business requirements. We set up and adjust the platform without code changes and also do various code-based customizations, such as back-end and client logic, code-level integrations, and access configuration. 

The existing ServiceNow functionality offering is extremely rich, you can still miss some apps or features. A custom ServiceNow application is always a good way out for such occasions. Our certified ServiceNow application developers will analyze your requirements, design and deliver the app in a reasonable time frame. 

   To ensure the quality of your ServiceNow solution, our certified team of test engineers can put your system through paces and uncover all there is to fix about it. They thoroughly check ServiceNow functionality, integrations, performance, security, usability and data quality to help you make your solution fully comply with your requirements. 

    To help you maintain the performance and user convenience of your solution, Gennetx's experts can provide ServiceNow support services. This includes not only basic user support activities but also system parameters monitoring and on-the-fly troubleshooting.